Legal & Compliance
Legal

KYC Policy

Last updated · June 2026

Know Your Customer (KYC) verification keeps the platform safe for everyone. This policy explains how it works.

01What We Collect

For verification we collect a government-issued ID (such as NIN slip, driver's licence, voter's card or passport) and a selfie to confirm the document belongs to you.

02How Documents Are Used

By uploading your documents, you consent to identity verification for platform safety, fraud prevention and compliance.

03Who Can Access

KYC documents are stored in private storage and accessible only to authorised verification staff and your assigned hub/agent for the purpose of verifying your account.

04Consent

You must explicitly consent before uploading documents. You can decline, but verification is required to operate as a runner and to access certain features.

05Retention

Verification records are retained as required for compliance and fraud prevention, even after account closure, in line with applicable law.