Security Center

Why NEXA GO is safe.

Trust is engineered into every layer of the platform. Here is how your money, identity and deliveries are protected.

Every errand payment is held in Nexa Wallet escrow and released to the runner only after you confirm delivery.

Runners pass ID, selfie and agent verification, and maintain a deposit reserve before they can accept tasks.

Hubs onboard and vouch for runners, adding a trusted local layer of accountability across the network.

Identity verification confirms real people are behind every account, reducing impersonation and fraud.

Wallet, deposits and withdrawals run on access-controlled infrastructure with encryption in transit.

Strike systems, duplicate-account detection and a full dispute center protect both customers and runners.